After receiving your order, If you decide it’s not right for you, or if you’re not completely satisfied we’ll take it back and refund your money. Your complete satisfaction is GUARANTEED or your money back.
If the reason for your return is due to an error on our part, we will pay the return shipping costs and refund your original shipping charges; otherwise, you are responsible for the return shipping costs and the original shipping charges will be non-refundable. Related duties, taxes, and fees for shipments to and from locations outside the continental United States are the responsibility of the customer.
Product must be in like condition to when it was purchased and include all original parts, accessories, and original packaging. Not valid for special orders, wholesale transactions, or for purchases intended for resale, lease, rental, or transactions where there is a separate written agreement.
Please contact us via Phone or Email to request an RMA number. A refund will be made via the payment method (i.e. Credit Card, Check, etc.) used on the original order within 1 business day of receiving your RMA.
If you have any questions please call 952-564-3251, or email us at Sales@Optdex.com
For full 100% Satisfaction Guarantee, Warranty, or Terms & Conditions information
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